Standard Flat Rate Shipping $7.95 - Free Shipping on orders of $50 or more!
Customersupport@grantherbs.com 1800 123 7865

Privacy Policy

 


We respect your privacy at GrantHerbs.com and are dedicated to keeping your information safe. This Privacy Policy describes how we gather, use, disclose, and protect your information when you visit our site or place an order. By accessing GrantHerbs.com, you consent to the conditions of this policy.

1. Information We Collect

We gather various kinds of information to help improve your shopping experience and enhance our services. The information we gather is as follows:

1.1 Personal Information

  • Name and email address, phone number
  • Billing and shipping addresses
  • Payment information (safely processed using third-party gateways)
  • Account login credentials (in case you set an account up)

1.2 Non-Personal Information

  • IP address and browser type
  • Information about the device and operating system
  • Pages viewed and browsing patterns
  • Cookies and tracking information

2. How We Use Your Information

  • The data we gather is utilized for the following:
  • Order Processing: To process, fill, and ship your orders.
  • Customer Support: To reply to questions and offer support.
  • Marketing & Promotions: To send you offers, newsletters, and recommendations (only if you choose to receive them).
  • Site Improvement: To study user patterns and enhance site functionality.
  • Security & Fraud Prevention: To detect and prevent fraudulent transactions.

3. How We Protect Your Information

  • We follow strict security procedures to protect your personal information, such as:
  • SSL Encryption: Secure payments and encrypted payment information.
  • Limited Access: Sensitive data can be accessed only by authorized staff.
  • Data Retention: We hold your data only for as long as required for legal and business needs.

4. Cookies & Tracking Technologies

  • We employ cookies and other tracking technologies to improve user experience:
  • Essential Cookies: Required for website functionality.
  • Performance Cookies: Assist us in understanding user behavior and enhancing the site.
  • Marketing Cookies: For targeted promotions and ads.
  • You may adjust your cookie settings via your browser.

5. Third-Party Services & Data Sharing

  • We don't sell or lease your personal information. That said, we might share data with:
  • Payment Processors: To securely process transactions.
  • Shipping & Logistics Partners: For delivery of orders.
  • Marketing Partners: To send promotional messages (subject to your consent).
  • Legal Authorities: Where we are legally obliged to avoid fraud or illegal activities.

6. User Rights & Control Over Data

  • You, as a user, have the right to:
  • Access: Obtain a copy of the data we hold on you.
  • Modify: Change or update personal details.
  • Delete: Have your account and personal data deleted.
  • Opt-out: Unsubscribe from marketing mail at any time.

7. Children's Privacy

GrantHerbs.com is designed for users who are 18 years of age and above. We do not intentionally gather personal information of minors. If we find that a minor has given information, we will immediately delete it.

8. International Data Transfers

In case you are accessing our website from outside India, keep in mind that your data might be transferred and stored in India or elsewhere. We ensure that all such transfers are in accordance with relevant privacy laws.

9. Changes to this Privacy Policy

GrantHerbs.com may change this Privacy Policy at any time. We will inform users of major changes by email or on our site.

10. Contact Us


To learn more about privacy matters, please contact us at:

Email:  Customersupport@GrantHerbs.com

Phone:  1800 123 7865